REPARATION

Normalt gælder en garanti på ethvert købt produkt i 2 år, men vi designer vores produkter til at blive brugt og elsket i meget længere tid! Vi tror ydmygt på, at vi har lavet et kvalitetsprodukt - derfor forpligter vi os til en livslang reparationsgaranti. Du er derfor altid velkommen til at kontakte os, hvis dit Underprotection-køb skulle have behov for reparationsservice.

For at undgå forsendelse frem og tilbage og derved spare miljøet lidt, opfordrer vi dig til enten at ordne det selv eller støtte din lokale skrædder. Mindre problemer kan sagtens klares derhjemme med det, du allerede har, mens en dygtig skrædder kan hjælpe dig med mere komplekse sager. Ved at gøre det, belønner vi dig for at forlænge levetiden på dit Underprotection-køb i stedet for at smide det ud.

BELØNNING

Vi vil gerne takke dig for at yde førstehjælp til dit Underprotection-køb og for at gøre hvad du kan for at få det til at holde længere. Belønningen er en voucher, som du kan bruge næste gang, du køber et nyt produkt hos os. Dette gælder alle vores produkter, enten købt på vores hjemmeside eller i en af vores detailpartnere. Når du skal reparere dit køb, giver vi det dobbelte tilbage af det, du bruger på at reparere det. Sørg for at følge vores retningslinjer nedenfor for at kvalificere dig til din voucher.

Så når du endelig mangler noget nyt at have på inderst inde, kan du bruge din voucher.

BRA MEASUREMENT

To find the most accurate size you have to do two measurements, A: bust and B: band. Do the measurements on your bare skin. Start off by measuring all the way around your bust where it’s widest. Then measure all the way around just under your bust. We have plus sizes for mostly all of our bra’s to make sure that bigger busts can fit our bras. When a size is plus size the underband stays the same and the size of the cup will go a size up; for example a size S+ has an underband that fits a regular size S and the cup size fits a regular size M. Be aware that it’s meant for you to start out using the outer buckle of the hook and eye closure first. Then you can adjust and tighten when the underband elastic gets looser.

BOTTOM MEASUREMENT

To find your most accurate size you have to do two measurements, A: waist and B: hip. Do the measurements on your bare skin. Start off by measuring all the way around your waist where it’s narrowest. Then measure all the way round your hip where it's widest.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.

TOP / SHIRT / DRESS MEASUREMENT

To find your most accurate size you have to do three measurements, A: bust and B: waist and C: hip. Do the measurements on your bare skin. Start off by measuring all the way around your bust where it’s widest. Then measure all the way around your waist where it’s narrowest. Then end off by measuring all the way round your hip where it's widest. These three measurements will indicate the most accurate size for you in our tops, shirts, kimonos and dresses.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.

PANTS / SHORTS MEASUREMENT

To find your most accurate size you have to do two measurements, A: waist and B: hip. Do the measurements on your bare skin. Start off by measuring all the way around your waist where it’s narrowest. Then measure all the way round your hip where it's widest.

Wanna know the tricks for measuring? Always measure on bare skin and not over clothing. This will give you the best and most accurate result. When we are talking measurements we mean the measures you have and not the lingerie, swimwear or loungewear. Always measure yourself and then use the results to find the perfect size in the wanted style.